Faraday

1. Introduction

Faraday ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide

When you authenticate via our OAuth provider, we receive basic profile information such as your name and email address. We also collect campaign preferences, search parameters, and any other information you voluntarily provide when using the Service.

2.2 Information Collected Automatically

We automatically collect certain information when you use the Service, including your IP address, browser type, operating system, referring URLs, and usage data such as pages visited and features used. This information is collected via cookies, log files, and similar tracking technologies.

2.3 Third-Party Data

The Service retrieves publicly available Twitter/X profile data, including usernames, follower counts, tweet counts, and profile descriptions, from third-party APIs. This data is used to power influencer discovery features and is not stored indefinitely — it is retained only as long as necessary to provide the Service.

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain the Service.
Personalise your experience and deliver relevant search results.
Process and store your campaign data and search history.
Communicate with you about updates, security alerts, and support messages.
Monitor and analyse usage patterns to improve the Service.
Detect, prevent, and address technical issues or fraudulent activity.
Comply with legal obligations.

4. Cookies and Tracking Technologies

We use session cookies to authenticate users and maintain login state. We also use analytics cookies to understand how users interact with the Service. You can control cookie settings through your browser preferences; however, disabling cookies may affect the functionality of the Service. We do not use cookies for cross-site advertising or sell cookie data to third parties.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers: We may share information with trusted third-party vendors who assist us in operating the Service (e.g., cloud hosting, analytics), subject to confidentiality obligations.
Legal Requirements: We may disclose information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of Faraday, our users, or the public.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

6. Data Retention

We retain your account information and campaign data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us. We will delete or anonymise your data within 30 days of a verified deletion request, except where we are required by law to retain certain information.

7. Data Security

We implement industry-standard security measures to protect your information, including TLS encryption for data in transit, secure database storage, and access controls limiting who can access personal data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data ("right to be forgotten").
Portability: Request your data in a structured, machine-readable format.
Objection: Object to processing of your data for certain purposes.

To exercise any of these rights, please contact us at [email protected].

9. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].